Privacy & Data Protection Policy
1. Our Privacy Philosophy
Nyxeris operates under a strict privacy-first architecture. We do not sell, rent, or trade your personal information, browsing history, or payment credentials to third-party advertising brokers under any circumstances.
2. Data Collection & Use
We collect only the minimum information necessary to execute and fulfill your hardware orders:
- Contact Information: Full name and email address to send digital receipts, order tracking updates, and account credentials.
- Shipping Address: Street, city, state/province, and postal code required by couriers for physical delivery.
- Session & Security Data: Cryptographic session tokens and authentication tokens to keep your account secure.
3. Payment Security & PCI-DSS Compliance
Nyxeris never touches or stores raw credit card numbers or banking secrets on our servers. All financial transactions are tokenized and processed through Whop Payments and Stripe infrastructure, adhering to Level 1 PCI-DSS compliance and AES-256 end-to-end encryption.
4. GDPR & CCPA Rights
Under global data privacy frameworks (including the European General Data Protection Regulation and California Consumer Privacy Act), you retain full rights to:
- Request an export of all personal data tied to your email account.
- Request permanent erasure of customer profiles and delivery logs.
- Opt-out of product update and engineering journal newsletters at any time.
To exercise your privacy rights or request data erasure, contact our Data Protection Officer at privacy@nyxeris.com.